A deleted chat is gone for good. Neither you nor support can bring it back.
What happens when you delete a chat
The chat leaves your list straight away. The app does not ask you to confirm, and there is no undo. After you delete, the app shows Chat was deleted.
You can start a new chat and ask the question again. The new answer may be worded differently from the first one.
How to delete a chat in the app
- Open the AI chat menu and find the chat under Past Chats or Pinned Chats.
- Press and hold the chat.
- Tap Delete.
These steps are for the app. Delete only the chat you mean to: the menu sits next to Pin and Rename.
Keep a chat you may need again
- Pin it. Press and hold the chat, then tap Pin. It stays under Pinned Chats. You can pin a limited number of chats, and the app tells you when you reach it.
- Save the useful part as a study note. See How do I create a study note in AI chat?
- Rename it so you can find it later.
I deleted a chat by mistake
We cannot restore it. If you need the answer again, ask the same question in a new chat and attach the same files.
If something else went wrong with your chats, use the support form and tell us what you see.
Can't find what you're looking for? Our support team is happy to help.Contact support