# How do I get advice with Ask in the parent dashboard?

> Open Ask in the parent dashboard and type your question about school or studying at home. Knowie can look at your child's activity on Knowunity, but not at the text of their chats.

**Ask** is a chat with Knowie for parents. You can ask about school, study habits, motivation and how to support your child at home.

## Ask a question

1. Open the parent dashboard and choose **Ask**.
2. Type your question, or choose one of the suggested questions.
3. Choose **Send**.

You can ask general questions, such as how to help with exam stress. You can also ask about your child, such as how they are doing in Maths.

## What Knowie knows about your child

Knowie can look at your child's activity on Knowunity when it helps: time studied, quiz scores and the topics they worked on. It cannot see the text of your child's chats with the AI tutor.

Knowie can make mistakes. Time studied is an estimate. For worries about your child's health or wellbeing, speak to your doctor or the school.

## Your chats

- Your chats are saved on this device only. They do not appear on another device or in another browser.
- Choose **New chat** to start a new topic.
- Choose **Delete chat** to remove a chat.

## Good to know

- If Knowie says you have asked a lot in a short time, wait a minute and ask again.
- On a family plan, Knowie answers about the child you have selected. Switch child in the dashboard to ask about another one.
- Your child does not see your chats.

---

Source: https://knowunity.ie/help/parents/how-do-i-get-advice-with-ask-in-the-parent-dashboard
Last updated: 2026-11-13